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AT&T: Say bad things and we’ll cancel your internets

Net neutrality, anyone? What an incredibly slippery slope we’re now hurtling down…

Scholars&Rogues:

Slashdot broke the news on Saturday that AT&T’s updated terms of service for its high-speed Internet packages essentially forbid you from criticizing the company on pain of cancellation. The full terms of service are here, and here’s the offending passage highlighted, courtesy of Ars Technica:

AT&T may immediately terminate or suspend all or a portion of your Service, any Member ID, electronic mail address, IP address, Universal Resource Locator or domain name used by you, without notice, for conduct that AT&T believes (a) violates the Acceptable Use Policy; (b) constitutes a violation of any law, regulation or tariff (including, without limitation, copyright and intellectual property laws) or a violation of these TOS, or any applicable policies or guidelines, or (c) tends to damage the name or reputation of AT&T, or its parents, affiliates and subsidiaries.

This is the exact kind of overbroad legalese that gets companies in trouble in ways they probably never thought of. If I am an AT&T subscriber, for example, and I post derogatory comments about AT&T on a site they own, does this give them leave to terminate my service? What if I post or send a complaint about AT&T to a complaint site or consumer news site, like ConsumerAffairs.Com (whom I write for), and they publish said complaint? Am I liable if I was using my AT&T ISP while writing said complaint? What if I did so while using my laptop at a Wi-Fi hotspot? The mind boggles.

Martin at S&R continues on with other egregious acts that AT&T has committed in the last few years, from cooperating with the Bush Administration on domestic wiretapping to blocking NARAL’s text messages. And while Verizon’s Terms of Service are no better, this kind of corporate fascism is truly disturbing. Tim Karr has more.  Thankfully, I don’t use AT&T or Verizon for my service, so I feel comfortable quoting William O. Douglas to them:

Restriction of free thought and free speech is the most dangerous of all subversions. It is the one un-American act that could most easily defeat us.

 

Remember that.




One Trackback To “AT&T: Say bad things and we’ll cancel your internets“

157 Responses for “AT&T: Say bad things and we’ll cancel your internets”
1
Bob Says:

Who would ever have an unkind word to say about AT&T?

2
Crooks_and_Liars_Blocked_Me Says:

AT&T, SUCK MY BALLS! CANCEL MY CELL SERVICE, nevermind, i’ll do it myself you fu*king traitors.

[Crooks_and_Liars_Blocked_Me, we did it again. You need to ASK to come back, not just take it upon yourself to do so on your own-Sitemonitor]

3
Blaed Says:

gaze upon AT&T and bow to your new masters…

:roll: guess which service I have

5
anti-authoritarian Says:

I’m on w/ AT&T. Let me be the first to say they suck. There customer service is non-existent, and well, they just plain suck.

6
Linda Says:

Somebody pleeeeease take this to court.

7
Dr. Matt Says:

I love cingular and I hate the fact that AT&T and cingular merged.

8
Dhalgren Says:

No surprise coming from the corporation that let the NAS install a spying appliance in room 641A.

9
Dhalgren Says:

This is begging for an ACLU lawsuit.

Actually we have been using them for several years and had no problems with service. We did have a problem one time and they sent a guy out on Saturday morning to fix the problem. He was nice as hell and stayed until he got it right. Our service was only down overnight. I’m not kissing ass here, just sharing my experience.

11
earl Says:

“For the laaaaand of the freeeeeeeeeeeeee …. and the home of the *CLICK* We’re sorry, your service has been disconnected –hehehe.

You got Bobby “Black Panther” Rush to thank for this mess. He loaned his name to the bill introduced by the oil-soaked Joe Barton in the name of “bipartisanship”.

And a cool mil from AT&T didn’t hurt, either.

13
hanshiro Says:

Cancel your AT&T account. It’s just like complaining about cable news, but keeping your cable….hello? The only thing understood clearly by corporations, is m-o-n-e-y. The only way to get their attention doesn’t involve t-shirts, plastic wristbands or crank letters and emails…it’s choking off their funds.

Stop using AT&T. Betcha there will be a host of excuses for people keeping it, like the crappy “iphone.” The bottom line is and always will be :Don’t give them money.

14
Peedo Says:

Ok that’s it for me any suggestions for service in the SF Bay Area?

15
MargeAggedon Says:

Cooperating with? Aren’t they owned by the shrub co. crime machine?

16
PassedPawn Says:

“Slashdot broke the news on Saturday that AT&T’s updated terms of service for its high-speed Internet packages essentially forbid you from criticizing the company on pain of cancellation.”

I’m surprised it isn’t pain of death. Never fear, as long as slaves to greed run this nation it will come.

17
Brad Says:

Don’t use AT&T for anything. A very long time ago I had the misfortune of working for them. In my opinion they treat their employees like dirt, they’re sneaky with their legal clauses in your contracts to trip up their own customers and they play dirty union-busting tricks. Their prices are usually too high for non-existent service. After several years of working for them and watching them screw over customers, I’d had enough. I will not have anything in my home that has AT&T on it. I’m hardly surprised that they’ve introduced this new clause in their internet contract. Next time they try to give you a sales pitch, run far away.

18
Tony Says:

Stop using AT&T and then what? Have no internet? Spend three times as much for Comcast? It’s not like there’s many options here and I require the Internet to work. It’s not simply a luxury.

Knowing what I do, I don’t really think my other options are less shady as it is. Evil company A or Evil Company B?

19
Weaseldog Says:

I had nothing but problems with AT&T service. My plan kept changing and kept getting switch back to them after I left.

Finally I’ve been AT&T free for a few years and happier for it.

AT&T’s problems must be getting unmanageable, if they have to resort to shutting people up, to hide them from view.

Okay. Who’s better? (For cell phone service.)

21
that Says:

This is what the luxuries of a duopoly/oligopoly bring.

22
Weaseldog Says:

Ditch the cell phone. It is nothing but a dog leash.

23
JR Says:

The real question which needs to be answered: is anybody in Washington aware of this and do they take this into account this do-nothing Congress keeps giving the big Internet ISPs all that they want?

We need to clean house in DC, folks - Democrats and Republicans. The Democrats fail us on Iraq and just about everything else. The Republicans do too but that’s to be expected from them. They ALL need to go (except Sen. Boxer - she’s doing great).

24
hanshiro Says:

Tony @ 18:

Stop using AT&T and then what? Have no internet? Spend three times as much for Comcast? It’s not like there’s many options here and I require the Internet to work. It’s not simply a luxury.

Knowing what I do, I don’t really think my other options are less shady as it is. Evil company A or Evil Company B?

Of course, where there is absolutely no other option, there isn’t much choice, however, there are more than enough ‘voluntary’ customers to put a pothole in AT&T’s hamster wheel. Check your area for other companies.

25
Weaseldog Says:

So, if you’re an AT&T customer, email the FCC. :P

26
Udon Nomee Says:

I don’t see what all the fuss is about. I mean, I have AT&T internet, and while their service is marginal, overpriced, far slower than speeds offered by other providers in my service area (like DSLExtreme, for example), and generally amounts to a multi-year contract for a great steaming turd masquerading as internet access, I find it hard to believe that just because I use their sevice to say so publicly, they would decide to termina

27
Shell5960w Says:

All I can say is: WHEN WILL AMERICANS WAKE UP?

Oh yeah! Shop ’til you drop and goofy teevee shows. That’s all that matter.

28
hanshiro Says:

Udon Nomee @ 26:

I don’t see what all the fuss is about. I mean, I have AT&T internet, and while their service is marginal, overpriced, far slower than speeds offered by other providers in my service area (like DSLExtreme, for example), and generally amounts to a multi-year contract for a great steaming turd masquerading as internet access, I find it hard to believe that just because I use their sevice to say so publicly, they would decide to termina

Thanks for the ’spit-take’….:D

29
MargeAggedon Says:

My husband has a cell phone he has to carry for work. If the job didn’t pay for it, he wouldn’t have it. The personal phone is a pay as you go unit that I put twenty dollars on whenever I run out of minutes because that’s the absolute minimum I can buy. Neither of these are with AT&T but it doesn’t matter. I hate the damn phone and if I could get away without one, I would.

30
orion Says:

Just boycott the bastards and hit them where it hurts: in the pocketbook.

31
orion Says:

Boycott AT & T and be over with it.

32
laura owen Says:

AT&T screwed me on the my cell service. Charged me an extra $200 for nothing. They would not refund me so I quite them.

33
Toes Says:

As an ATT customer, I’ll pull my punches on what I really think about this other than: IT’s CONSISTENT.

Isn’t this kind of like Coke saying if you write anything bad about us we will no longer allow you to buy our product? I don’t see their benefit in doing this. Maybe I’m not running on all gears today or something.

35
Dimples Says:

[Dimples. You are comparing apples to oranges. If you like the 911 crap, visit those sites please. There are plenty of them from which to choose-Sitemonitor]

36
StirFry Says:

First they spy on us for BushCo and now we can’t criticize them.
Ah I see that AT&T is learning from the best fascist government there is .

37
ysbaddaden Says:

With that kind of tattling going on it’s not Big Brother watching us, but Little Sister.

Weaseldog @ 22:

Ditch the cell phone. It is nothing but a dog leash.

No, mine has a camera on it too.

39
Dimples Says:

I’m calling to cancel AT&T right this minute.
What do I need a land line for?
Nada.

40
ysbaddaden Says:

So what kind of terms of agreements do the Big Five owners of the media have with their outlets?

41
ysbaddaden Says:

Rusty Shackleford @ 38:

Weaseldog @ 22:

Ditch the cell phone. It is nothing but a dog leash.

No, mine has a camera on it too.

Your dawg ate your camera.

What’s it doing, taking pictures of its worms?

42
Marc Says:

SonovaBITCH!

I live in the middle of nowhere in IT terms, and I have exactly two high speed internet options: AT&T DSL or SuddenLink cable. I have DSL now, but that’s because Cox (before they sold my market to Suddenlink) had such abominably bad service that it was almost as bad as none at all–it worked about 2/3 of the time, and just plain didn’t the rest. Technically there’s a local ISP, but they’re just an AT&T reseller, and satellite is way too expensive for my budget.

If nothing else DSL has been functional (helps that I live a block from the switching station), but now I’m faced with supporting AT&T or going back to near-broken internet. Crap.

Maybe I won’t have to make the decision, since I’m badmouthing them now so they’ll just turn my service off.

43
LeeBurtArrianne Says:

Seems to me, that this is a sweet way around their contract-cancel fee. Just start harshing them if you don’t like it, and they’ll cancel it for you. Better yet, when you do subscribe to their service, issue a signing statement that says that if THEY cancel YOUR service, you are entitled to a contract-cancel fee.

44
Edwin Says:

I don’t use ATT, nor will I ever. Let those bastards “suck on this”!! Censorship is a very dangerous thing– indeed. (sadly, it looks to be a world trend more and more.) Time to be a hermit in the wilderness (for me).

45
hadenuf Says:

So now I have to be aware of their f’n subsidiaries too?

It’s probably cat litter or some other obscure divestment.

46
BaScOmBe Says:

verizon went after a lefty group, right? so what’s to stop them and AT&T from terminating the first amendment by decree. booschaineyCorp will never use the justice department to enforce citizens’ rights.

47
Peter G. Says:

It is so nice not to be a customer of either of those inaugust organizations and therefore to be able to call them humming hives of douchebags. This opinion is based solely on the above information regarding their terms of service but it is really all I need to know about them.

48
Jerry Says:

Livin’ in a AmeriKa…………

Every ISP, telephone company, cable company and even DSL in the nation uses AT$T WorldNet-SBC Global at some point or another for every form of communication you can think of. In this country, you might as well say they ARE the internet. What better way to monitor, control and restrict the flow of information. In a few more years the people of our country will be so blind and gagged it won’t be remembered how it got there. The Constitution and the rights it guarantees will, using the words of Alberto Gonzales, truly be just a ‘quaint’ little document. With the REAL ID law going into effect next year, traveling within our own borders will be restricted also. They compliment each other quite well, don’t you think? Ladies and Gentleman, the U.S.A is being turned into the ‘new and improved’ Soviet Union. That is the kind of country our children will be growing up in. But it’s all for own good…….right?

49
Bud Says:

This is what our corporate overlords deign as important for now and wish us to consume

http://www.cnn.com/2007/SHOWBI.....index.html

All discussion concerning anything else is prohibited.

END TRANSMISSION

50
Bud Says:

BTW, once the internets go down its time to bring back short-wave radio as a means of dissent.

51
Lord Balto Says:

Welcome to the New World Order: Of the corporations, by the corporations, and for the corporations…. Hopefully it won’t take a “great Civil War” to free us.

52
AConfederacyofDunces Says:

Great quote from Hon. William O. Douglas.

The problem is that the Constitution and the Bill of Rights is protection from government actions, not private.
Since the corporations are being handed the keys to the kingdom there is no overt set of protections.
Perhaps this is why the Rethuglicans want to outsource everything: to put it outside the Constitution.

53
cc Says:

Weaseldog @ 22:

Ditch the cell phone. It is nothing but a dog leash.

Until you’re in a car accident on the freeway, which was what convinced me to get a cell phone.

54
VietVet8666 Says: